Crush The CPA Exam Refund Policy

Pass or Refund Guarantee

Are you Eligible?

To qualify for the Pass or Refund Guarantee, you must have purchased your current software at the full individual retail price (unless there were any promotional discounts). We also offer a Pass or Update Guarantee so that you will have the most up-to-date information available when preparing to retake your exam.

In order to get the Pass or Refund Guarantee for the Crush The CPA Exam test banks you must meet the following study requirements:

  • See and answer all objective questions correctly at least once.
  • Take your exam before your online course subscription expires.
  • Achieve a 50% or higher on the part(s) of the examination that you submitted for Pass Update or Pass Refund Guarantees.
  • Send a copy of your completed exam results to Crush The CPA Exam ([email protected])
  • For the Full Test Bank, a refund can only be claimed within 12 months of purchase date
  • For each individual part Test Banks, a refund can only be claimed within 6 months of purchase date.

Refund or Update Instructions

If you have failed your exam section and qualify for the Pass Guarantee, you can choose to get a refund. If you decide to retest, you can receive a free update if the section has changed. You need the most current information when studying for your exam. With Crush The CPA, you are eligible for a refund or a free digital update of the appropriate materials if you send us the following within 30 days of receiving your results:

  • A letter requesting an update or refund.
  • A copy of your official examination scores that confirm you did not pass the exam.