Have Questions? 


I was never sent my Study Guide?

Your Study Guide is available immediately after purchase on the confirmation screen. You are also emailed the downloads to the address you provided. Please check your spam folder as we do occasionally get reports of the downloads getting caught there.  If that doesn’t work you can also login to your account at and click My Account link in the footer. Within your account click the Downloads tab. Here you should find your Study Guide downloads.

How do I access my Test Bank?

To access your Test Bank please login at  Once you’re in click the My Courses button the left toolbar. From there all the courses you’ve purchased should be available.

Other Questions?

Email James – [email protected]